Service Description

Emotional Intelligence at Work How to Add “Leader” to Your Accomplishments Length of class: 16 hours Course Dates: November 2 and November 9, 8 am – 4 pm About This Seminar Researchers have begun to uncover the power that our emotional worlds have in determining success in all human endeavors: Emotional Intelligence (EI or EQ). Emotional intelligence involves understanding and managing your own emotions and then moving consciously towards your goals with unwavering confidence and determination. Practicing emotional intelligence at work shows colleagues that you have the inner strength and character needed for both personal and shared success. You are more aware of how others feel, understand what that critical information means, and, therefore, can manage your relationships more effectively. People with high emotional intelligence often are the ones others want on their teams. You experience a greater sense of purpose and can get things accomplished with tact and mutual respect. This course summarizes the research supporting the EI concept and explores the role of EI in the workplace, by offering practical, hands-on opportunities to expand your own EI and effective strategies for integrating EI into all work endeavors and interactions. Who Should Attend Leaders and managers who want to explore what makes themselves and others successful at work and how to build on current strengths. Team members, team leads, and individual contributors who would like to play a more central role in the positive outcomes of their teams and departments, and who would like to develop the skills necessary for personal development and success at work.

Cancellation Policy

Cancellations and Transfers Student substitutions are permitted at any time up to the start of the class. Fourteen (14) days or more prior to the start of the class – No charges will be incurred for cancelling or transfer of class registration. Thirteen (13) days or fewer prior to the start of the class – The full tuition is due. There is no credit available to transfer or refund. If rescheduling, an additional payment in the amount of the new registration will also be due. Student No Show If a student fails to attend class, the full tuition is due and there is no credit available to transfer or refund. Refunds and Credits Refunds are made upon request only for registrations cancelled fourteen (14) calendar days, or more, prior to the class start date. Credits granted can be used for any future class.

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